Knowledgebase

This article will show you how to create a backup and download it to your local machine. These backups can be kept for security or to move your website to another server.

Step 1: Create A Backup Of Your Website

You can easily create a backup using the Backup Wizard in cPanel. Once you have created your backup, you will need to download the zipped file to your local machine. Midphase will delete all backups stored on our servers within 24-48 hours after their creation, so you must download this file and store it on your computer.

1. Click on “Backup Wizard” in cPanel.

   

2. Click “Backup”.

   

3. Select the “Full Backup” option.
4. Set the destination to “Home Directory,” and enter your email address.
5. Click “Generate Backup”.
   
   Allow time for the backup to be created, as this may take a few minutes. cPanel will send an email to the address you entered when the process is complete.

Step 2: Download Your Backup To Your Computer

Midphase keeps backups of your files if your website needs to be restored. To save space, any created backups will be deleted from the server after a 24-48 hour period. If you want your own copy of your website, you must save it to your local machine after creating it.

1. Click the “Backup” button on cPanel.

   

2.  

   Click the “Download a Full Website Backup” button.

    

   

3.  

   Select your recently created backup. It will appear under “Backups Available for Download”.

    

   

   Note: The backup file will most likely be saved to your Downloads folder. You will need to move it to another permanent location that you can easily access. Make sure that you remember where you saved it because you will need to know its location for Step 3.

   If you need further help to restore your website or access our backups, please contact Midphase support by opening a chat or creating a ticket within your CHI dashboard.