Knowledgebase

Below you will find a video explaining how to change your Midphase password in CHI.

This article will assist Midphase clients reset CHI account passwords.  

Step 1: Select The Forgot Password Link.

1. Navigate to the CHI login page at https://chi.midphase.com.

2. Click “Forgot Password?”.

     3. Enter your CHI username into the next window.

     4. Click “Send Email”. An email will be sent to the email address that is on file with Midphase concerning the password change.

Step 2: Follow The Emailed Instructions.

     5. Log into your email account corresponding with the CHI username email.

     6. In your password change request email, click the “here” link.

You will be redirected to the new password screen.

Step 3: Set Your New Password.

     7. Enter a new password for your account and click “Save Password”.

If you have any trouble resetting your password, please contact us.