Knowledgebase

This article contains information about what you should use for your name servers.

If you are a Midphase client with CHI (chi.midphase.com), please use the following name servers:

ns14.midphase.com
ns15.midphase.com
ns16.midphase.com

If you are a Midphase shared hosting customer with cPanel and you login at secure.mpcustomer.com for billing, please use the following nameservers:

dns1.midphase.com
dns2.midphase.com

or

dns1.anhosting.com
dns2.anhosting.com

While there are other dns servers that may work we suggest these nameservers for consistency.

If you on an autica.com reseller account or using WHM, please use the following nameservers:

dns1.dns-he.com
dns2.dns-he.com

or

dns1.midphase.com
dns2.midphase.com

You may also create your own custom nameservers if you are a reseller

If you are a Midphase Windows shared hosting customer with Plesk

Name Server: win09ns1.dns-he.com
Name Server: win09ns2.dns-he.com
(09 indicates its on win09 server)

If you are a Midphase Windows Shared hosting customer with Helm
Name Server: dns5.us2.net
Name Server: dns6.us2.net

If you need further help please contact tech support and ask them for the proper nameservers, or check your welcome email.